TOPICS
Videos
Getting Started
Content
Marketing
Activity Calendar
Communication
Connection Management
Connection Portal
Designer
Displays
LifeLoop University
Menus
Work Requests
Photos
Reporting
Resident Engagement Tools
Resident Management
Resident Portal
Staff Management
Transportation
Staff Mobile App Overview
New!
Staff Web Platform Overview
New!
PointClickCare Integration Functionality
Documents
Android - How to set up App Auto Updates and How to Hard Close Apps (2.28 MB)
Last Updated October 26, 2021
Certified Devices (1.22 MB)
Last Updated November 07, 2023
Customer idea Portal Aha! (1.65 MB)
Last Updated November 06, 2023
Enabling Face ID for iOS (1.38 MB)
Last Updated April 11, 2024
Enabling Biometrics for Samsung Android (1.52 MB)
Last Updated April 11, 2024
Manage Settings Overview (3.17 MB)
Last Updated December 02, 2024
iOS - How to set up App Auto Updates and How to Hard Close Apps (2.8 MB)
Last Updated October 26, 2021
PCC Integration Activity Tracking (1.99 MB)
Last Updated April 08, 2024
PCC Integration connecting Connections and Residents (1.85 MB)
Last Updated April 15, 2024
PCC Self-Serve Activation for Marketplace Applications (453 kB)
Last Updated May 24, 2022
Resources for Inclement Weather (279 kB)
Last Updated August 12, 2024
Smart Import Details (1.79 MB)
Last Updated December 06, 2024
Staff Permissions in Detail (3.34 MB)
Last Updated September 09, 2024
Weekly Summary Email Example (181 kB)
Last Updated April 25, 2024
Frequently Asked Questions
Q: How do I add a personalized activity (one-to-one) to a resident?
Q: How do I add a picture to my staff profile?
Q: How do I add a recurring activity?
Q: How do I add a resident?
Q: How do I add a staff member?
Q: How do I add an activity to my calendar?
Q: How do I adjust my Notifications?
Q: How do I communicate to a specific family member of a resident?
Q: How do I invite family and friends of a resident?
Q: If a staff member doesn't have an email, how do they log in?